Fixing Memory Spikes and Downtime:
A ColdFusion Tale Worth Telling at the Green Dragon
"For the cost, the experience, and the communication, you just can't go wrong with TeraTech."
Anthony Moore | Director of Information Systems, Lindsey Wilson College
The Gathering Storm (Problems Faced)
- ColdFusion memory usage spiraled out of control during peak traffic, like Saruman's tower piling higher and higher with dark magic until it could no longer hold.
- System downtime struck during the busiest part of the academic year: finals, enrollment, audits. All the moments when failure is most unwelcome.
- Data corruption threatened during student transactions, a danger as ominous as Gollum holding the One Ring over a pit of fire.
- Frustrated students roamed campus unable to access the wellness or dining centers, grumbling like hungry hobbits missing second breakfast.
- Frequent disruptions demanded constant vigilance, with staff on watch like the guards of Gondor (only with less silver armor and more coffee.)
- Internal staff time was drained managing the same performance problems again and again, a Sisyphean task even the dwarves would’ve abandoned.
About Lindsey Wilson College
Lindsey Wilson College is a private, four-year liberal arts institution devoted to helping students succeed in all their quests, both academic and personal. The Information Systems team crafts custom in-house applications that integrate with their ERP system, helping students access essential campus services and enabling staff to fulfill their duties. Beyond the campus walls, they also report vital data to government agencies.
Every semester begins like the call to Rivendell - sudden, urgent, and full of movement. Systems are pushed to their limits as new students flood in, IDs are issued, transactions begin, and compliance reports loom. Reliability isn't a luxury. It's the lifeline.
When memory issues began to threaten critical services and audits loomed on the horizon like Mordor’s shadow, Anthony Moore sought help. His search led him through the tangled wilds of LinkedIn, where he found an unlikely but steadfast ally: TeraTech.
How TeraTech Helped
Each fall, as surely as the leaves change in Lothlórien, ColdFusion server activity surged at Lindsey Wilson College. New enrollments collided with financial audits, sending memory usage climbing until the servers had to be restarted manually, often mid-crisis. Students queued up outside bookstore terminals that blinked and crashed. Facilities access failed. Patience wore thin. Trust in the systems frayed.
TeraTech entered the scene like Aragorn into Helm’s Deep - unassuming, but with a plan. They examined the memory allocation landscape, ran safe environment tests, and revealed how to rebalance ColdFusion’s load with precision and clarity. For the first time, Anthony Moore witnessed a miracle: memory usage dropping over time.
Unlike other vendors peddling expensive scrolls and elvish riddles (read: pricey training and bloated consultant packages), TeraTech delivered hands-on, budget-conscious help. Clear communication. No broken promises. Every fix well-documented. And the results? As solid as the walls of Minas Tirith.
No slowdowns. No outages. Just a ColdFusion system that runs steady, silent, and swift. With TeraTech in their corner, Lindsey Wilson College isn’t just surviving traffic spikes - they're prepared to scale into the future, confident that the realm of higher education will not fall to memory leaks today.
