TeraTech's CF Wizards Step in to Mend Fragile Code with Fellowship-Grade Support
"I feel like I have a need, I have an issue, and they're able to interpret and understand what I'm asking for right away, and often come up with a more elegant solution than I could do on my own. It makes working with TeraTech just so easy, truly."
Carolyn Ingvoldstad | Account Services Manager, Artistic Finishes
Problems Faced (Shadows on the Edge of the Web)
- Artistic Finishes parted ways with its in-house developer, entrusting its precious code to TeraTech's master developers.
- The website, stitched together with legacy ColdFusion and riddled with “spaghetti code,” resembled the tangled paths of Mirkwood, fragile and full of hidden dangers.
- No one knew what evil might be unleashed if changes were made in one part of the site. A tweak to the footer could awaken a Balrog in the cart.
- If the site faltered, order input and production workflows would be thrown into chaos, jeopardizing business-critical operations.
About Artistic Finishes
Artistic Finishes is a master crafter in the realm of e-commerce, specializing in custom trim, stair noses, and moldings to match any floor in Middleware-earth, be it oak from Gondor or vinyl from the Shire. Their website is the One Tool to rule all processes: from capturing customer orders to launching internal production workflows. In short, it's the engine of their operation.
When they chose to move from an in-house developer to an external ally, they needed someone they could trust to protect, maintain, and strengthen their site without setting off any cursed interdependencies buried deep in the code.
Improvements Achieved (Brightening the Path)
- Ensured seamless data flow between the website and internal production systems. No more lost scrolls or broken dispatches!
- Resolved early bugs with the care and precision of an Elven healer.
- Continuously improved the website to enhance the customer experience.
- Integrated complex features like digital waivers and magical (handling) fees.
- Delivered elegant solutions faster than a Ranger in pursuit with little need for detailed specs.
- Built a dependable partnership founded on clear communication and unwavering trust.
How TeraTech Helped
When Artistic Finishes entrusted their legacy ColdFusion site to TeraTech, they feared the worst - that one false move would collapse the whole structure like a poorly stacked tower of Helm’s Deep battle plans. But TeraTech entered quietly, steadily, and with the skill of seasoned loremasters.
Carolyn described the site as “spider-webby,” and rightly so - one misplaced thread could unravel the whole design. But TeraTech handled the code with care, navigating the interwoven logic without disturbing the fragile balance. Their first victories included resolving data transfer issues and ensuring orders flowed smoothly into production without requiring staff to consult the Palantír for help.
Over time, TeraTech didn’t just maintain - they improved. Whether it was adding handling fees at checkout or building out waiver functionality, they introduced features that made the website more powerful and easier to use. And they did so with speed and grace, needing little guidance, and just a clear goal.
Carolyn highlighted TeraTech’s ability to understand business needs and translate them into development without confusion or delay. Angel, in particular, stood out like a beacon: anticipating needs, solving problems, and making the whole experience feel like walking the path with a trusted guide.
For Artistic Finishes, TeraTech became more than just a hired sword. They were a true partner, a fellowship member who kept the code running, the orders flowing, and the business thriving, quietly ensuring that no dragons were stirred in the process.
