Frequently Asked Questions About TeraTech
My existing developer is cheaper than you. TeraTech seems expensive by comparison!
How is that working out for you? If you’ve got a cheap developer who is protecting your business by implementing DevOps best practices, keeping your hosting environment fully portable, properly testing before deployments, constantly and quickly delivering new features and lowering support costs with effective issue tracking, you’ve got a keeper!
Why should I “rock the boat”? My application doesn’t need this kind of support.
Our support contract is completely optional. If you have any doubts about whether you could increase the stability and maintainability of your application, our fixed price Site Report will answer those doubts. Shoring up your infrastructure with our Rapid Onboarding delivers increased maintainability and portability that will save you money throughout the lifetime of the application.
Why should I trust TeraTech?
This service is being sold differently than most support services. That makes it seem risky!
For some companies support is an afterthought. For us it’s a core service we provide our clients. We’ve simply packaged it up as a standalone service and made it available here as TeraTech.
My application is not a big revenue generator. I’m not sure I will get any ROI on this investment.
Even a small investment can become a liability if not properly maintained. The cost of a few days or weeks of lost revenue is indeed quite small compared to the damage your company's reputation can sustain from an outage. Don’t forget to figure the true cost into your ROI calculation!
I don’t understand the difference between what I’m doing now and “best practices” like version control, testing server, etc.
If your search for an answer to that uneasy feeling in your gut leads you here, you know deep down that things could be better, even if you don’t know how. Our fixed price report will validate how much better things could be.
I’m busy. This seems like a lot of work.
Actually you just need to supply basic details; we take care of the rest, looping you back in when key decisions need to be made.
I don’t want to alienate our current developers.
That’s fine. Really, it is! Keep your developers and we’ll work with them to level-up your infrastructure and get your ship in order before handing them back the keys. There will be absolutely no blame–we understand that things sometimes get built on-the-run. However, if things do well badly with them in the future, you’re no longer deeply tied into them; you’re free to choose. TeraTech gives you that flexibility.